The Timeseekers’ Way

Unlocking business success with The Growth Network

Join host Vivian Ferguson on Time Seekers' Way as he dives into the intricacies of time management and unlocking business success with special guests Debbie Morrow from People Solutions, Growth Network Event Host Kieran Swail from the Southern Regional College and Martin Murtagh from the Growth Network. Broadcasting from Farset Labs in Belfast, this episode offers a comprehensive discussion on optimising business processes, improving company culture, and the critical importance of flexible working environments. Get insights into the latest IT solutions for secure remote work and learn practical strategies to attract and retain top talent in today’s evolving job market. Don't miss this valuable conversation full of actionable tips and real-world examples.
You can also watch The Timeseekers' Way on Youtube: https://www.youtube.com/@MrVivianTechie/podcasts
If you want to get in touch with Vivian you can book a call with him here: https://mrvivian.com/contact-me/
Guest Information: 
Debbie Morrow - People Solutions: https://www.linkedin.com/in/debbie-morrow-mcipd-4b698835/
Event Host: Kieran Swail - Southern Regional College: https://www.linkedin.com/in/kieranswail/
Growth Network Founder - Martin Murtagh: https://www.linkedin.com/in/martimurtagh/
Event Information:
Farset Labs: https://www.farsetlabs.org.uk/
The Growth Network Events: https://www.linkedin.com/company/thegrowthnetworks/posts/?feedView=all
Chapters:
00:00 Introduction and Episode Overview00:41 Event Kickoff at Farset Labs01:25 Guest Introductions: Debbie Morrow and Vivian Ferguson01:32 Debbie Morrow on People Solutions02:18 Vivian Ferguson on Mr. Vivian03:40 Discussion on Business Pain Points04:31 The Importance of Understanding 'Why' in Business05:47 Impact of COVID-19 on Business and Remote Work06:24 IT Solutions for Remote Work09:02 Talent Acquisition and Retention Strategies13:38 Creating a Positive Work Environment15:20 Communication and Collaboration in Organizations17:34 The Importance of Employee Engagement18:55 Challenges in Business Prioritisation20:09 Workforce Wellness Programs21:06 Remote Work and Employee Happiness23:40 Flexible Working Arrangements25:35 Leadership and Management Skills27:24 Innovative Employee Benefits32:06 Skepticism Towards New Policies35:53 Conclusion and Final Thoughts

Online reputation management tools with Lorcan Flanagan from Trustist

Episode Title: Online Reputation Management Tools with Lorcan Flanagan from Trustist
Summary: In this episode, Lorcan Flanagan from Trustist shares his expert insights on handling negative business reviews efficiently. Discover time-saving strategies to manage your online reputation effectively.
Watch all episodes on the Mr Vivian YouTube Channel: https://www.youtube.com/@MrVivianTechie
Location: The Waterworks is located in North Belfast. Find it on Google Maps here: https://maps.app.goo.gl/GYXLfG6U7QGVW...
Key Points:
Importance of responding to negative reviews
Turning negative feedback into positive outcomes
Real-life examples and success stories
The importance of a Google Business Profile Page
The Eisenhower method and Eat the Frog as effective time management techniques
Guest Information: Lorcan Flanagan is a reputation management expert at Trustist. Connect with him by following this link https://trustistfranchising.com/lorcanflanagan/
Quotes and Highlights:
"Responding to negative reviews can turn a dissatisfied customer into a loyal one."
"Efficiency is key when managing your online reputation."
Time Management Strategies:
Eisenhower Matrix: https://asana.com/resources/eisenhower-matrix
Eat The Frog: https://www.todoist.com/productivity-methods/eat-the-frog
Subscribe: To The Timeseekers' Way podcast, leave a review, and follow us on YouTube for more insights.
Timestamped Breakdown:
00:00 - Introduction
01:00 - What would you say companies fall down on in terms of reviews?
03:23 - Do you find people react negatively to bad reviews?
04:46 - Reflecting on the importance of walking in the park to problem solve
05:15 - How does Lorcan improve on his time management?
08:30 - Lorcan's time-saving tools suggestions (Eisenhower Matrix and Eat the Frog)
12:56 - Trustist Review Automation Explained
16:20 - How do you get a demo on how Trustist works?
17:19 - Tips on getting more reviews
19:54 - Is there a fear about asking for reviews?
21:08 - Are Google reviews or LinkedIn recommendations better?
23:15 - Outro